Policies

Polices at Park Your Paws

  • Appointment Policy

    Appointments can be made via website, email, or phone. Scheduling an appointment ensures that your pet will have a comfy place to stay while you are away. Holidays book up quickly, so make a reservation well in advance.

  • Drop-Off Appointments

    Drop-off times will be scheduled on an individual basis. We will offer a 60-minute window that suits your schedule for you to drop your pet off. If you cannot make this assigned window, please give a 2-hour notice. If you missed your assigned window, there is no guarantee that a staff member will be available to take your pet in due to grooming schedules and feeding times. Please give ample notice or call and reschedule a drop-off time.


    Weekend drop-offs are by appointment only. We allow a 1-hour window for these appointments. Missing this window will not guarantee that a staff member will be available to check your pet.


    Please see the Boarding page under the Services tab for more info on drop-offs and pick-ups.

  • Payment Policy

    Park Your Paws, LLC accepts all Major Credit Cards, Personal Checks, and Cash. Payment is due at the time of service, and all daycare and boarding pets must be paid in full before a pet is returned to the owner on the day of pick up.

  • Vaccination Policy

    All pets must be up to date and current on all vaccines - rabies, distemper/coronavirus/parvo vaccine, and bordetella (kennel cough). Influenza vaccine is highly recommended! Flea and tick preventatives are also required; please provide proof if available. Owners must bring in or have faxed proof of all pet's vaccine records on the day of their reservation. This applies to all daycare, boarding reservations as well as grooming appointments.

  • Spay and Neuter Policy

    If your female is in heat, please let us know, while being at home would be more comfortable, we understand things happen and if we are aware, we can make special arrangements.

In need of veterinary services for your pet? Give us a call today at 423-753-PETS!

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